in other news, my ex-colleagues are being moved from chat support to phones. after a few years of having this luxury, doing phone support at that company is like pulling out your fingernails (on a daily basis, if they only grew fast enough). to all my old coworkers, i suggest you take up origami. really helped me out with stress.
while you may be tempted to rip up the paper into tiny little pieces, just remember: uhm.. i dunno.. (insert happy thought here?!)
